Download CRM Whitepapers from TOP CRM Software Vendors

The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?
Provided by: Microsoft

The Financial Realities of CRM: A Guide to Best Practices, TCO and ROI
This guide will help you gain insight into issues you need to consider before purchasing and implementing a CRM solution.
Provided by: Maximizer

Win New Customers: A Four-Phase Approach to Sales Success
This guide will help you understand how to adopt a Four-Phase process using sales best practices to boost your bottom line and remain competitive.
Provided by: Maximizer

CRM Select Smart: Applying Lessons Learned in CRM Projects
The road to implementing customer relationship management systems is fraught with risk and littered with failure. Paradoxically, reams have been written by industry practitioners extolling the reasons "Why CRM projects fail," yet the same patterns repeat themselves over and over. While there is no magic pill, simple guidelines can help assure CRM success.
Provided by: Aplicor

TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions - even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
Provided by: NetSuite

CRM Success for Fast Growing Companies: What Every Small and Mid-Sized Company Needs to Know
This informative whitepaper discusses the technical challenges and lack of visibility that affect the creation of a successful customer experience through a seamless value chain, and how to tackle these issues. Learn how a successful value chain can be created by seamlessly integrating your business partners and implementing a customer focus.
Provided by: NetSuite

Business Intelligence: The Key to Optimizing Sales, Marketing and Bottom Line Results
With this guide you will learn how to create actionable business intelligence with a customer relationship management (CRM) solution.
Provided by: Maximizer

How 5 Companies Increased Revenue and Profitability with Maximizer Enterprise
In this white paper, learn how companies in different industries were able to build their processes inside Maximizer Enterprise in order to improve productivity and in turn, meet their sales revenue and growth objectives.
Provided by: Maximizer

How 5 Companies Increased Sales and Improved Productivity Using CRM Software
Learn how Senior Flexonics Pathway, Wilden Pump & Engineering, Ipsos-Reid, The Oxford Princeton Programme, and Connect Tech are winning with a customer-focused culture, redefined business processes, and CRM software tools.
Provided by: Maximizer

Sales Forecasting for Your Business Advantage
With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.
Provided by: NetSuite

Yankee Group: Tying Order Management Is Critical to CRM
This Yankee Group whitepaper explores why it's critical for CRM systems to show an integrated view of each customer. What most CRM systems miss is the ability to see transaction history. Learn how to better serve customers by linking Order Management and CRM.
Provided by: NetSuite

Got CRM? CRM Software Guide for Small Business
There are many articles on Customer Relationship Management (CRM) and its benefits. However, most articles cater to large organizations and don't concentrate on the needs and objectives of small business owners and managers. The purpose of this whitepaper is to educate small business owners on what, why and how CRM can retain existing customers and help their business grow.
Provided by: Surado

The CEO's Guide to CRM Success
To ensure the success of a CRM initiative, upper management must have a clear vision and establish a customer-focused culture. This whitepaper discusses why it is critical that new-CRM implementation has organizational buy-in up, down, and across, with strong leadership from senior management.
Provided by: Surado

How to Convince your CEO that CRM will Improve your Company's Revenues
Hard facts and examples of how CRM can bolster long term revenues. This document gives you ammunition for selling-up the benefits of CRM.
Provided by: Oncontact

The Real Challenge of CRM: Employee Buy-In
Just because you purchase a new CRM system, doesn't mean your employees will use it. Learn concrete techniques for getting your employees to buy-in to the value proposition CRM delivers.
Provided by: Oncontact

CRM: Big is Not Always Best
Over-buying and over-paying for a CRM system can be a critical mistake. This document will help you avoid these pitfalls and select the right size CRM system for your company.
Provided by: Oncontact

Making the Leap to CRM
After researching CRM providers is there anything else you should know before pulling the trigger? This document provides a clear understanding of the process you'll encounter rolling out a CRM program in your company.
Provided by: Oncontact

10 Steps to a Successful CRM Implementation
Learn how to plan your CRM project from researching to implementation in ten easy steps.
Provided by: Oncontact