Oncontact Software Honored with ISM’s Top 15 CRM Award for Enterprise and Small & Medium Business Categories
Oncontact Software Receives Top 15 Award for Seventh Consecutive Year
CEDARBURG, WIS & BETHESDA, MD. (March 21, 2005) - Oncontact Software, a leading provider of customer relationship management (CRM) solutions for mid-market companies, announced today that its CRM application suite was selected by ISM Inc., Customer Relationship Management (CRM) strategic advisors, for both the Top 15 CRM Enterprise and the Top 15 Small & Medium Business Software Award for 2005. This is the seventh consecutive year that ISM has selected Oncontact Software to ISM’s Top 15. Further, this is the second consecutive year that Oncontact Software has been honored with both the Top 15 Enterprise and the Top 15 Small & Medium Business Software Award.
“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990-when ISM began the Awards-to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM. “The software industry’s strong user-focus is moving to the future with wireless applications leading the way.”
“Oncontact Software is once again very honored to be awarded ‘Top 15′ recognition in both the Enterprise and the Small & Medium Business categories from ISM. For seven years running, Oncontact Software has demonstrated our leadership in the CRM marketplace,” said Jon Zimmerman, president of Oncontact Software.
Oncontact Software was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 211 selection criteria, including 109 business functions, 49 technical features, 36 implementation capabilities and 17 user-support features.
“Oncontact Software is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg.” Oncontact Software is among the leaders of the CRM industry.”
The Top 15 selections are featured in ISM’s 13th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).
Filed under: Oncontact CRM