Oncontact Software Receives Top 15 Award for Ninth Consecutive Year
CEDARBURG, WIS & BETHESDA, MD. (March 26, 2007) – Oncontact Software, a leading provider of .NET customer relationship management (CRM) solutions for mid-market companies, announced today that both of its CRM product lines, Oncontact V and Client Management Software (CMS) have been selected by ISM Inc., Customer Relationship Management (CRM) strategic advisors, for both the Top 15 CRM Enterprise and the Top 15 Small & Medium Business Software Award for 2007. This is the ninth consecutive year that ISM has selected Oncontact Software to ISM’s Top 15. Further, this is the fourth consecutive year that Oncontact Software has been honored with both the Top 15 Enterprise and the Top 15 Small & Medium Business Software Award.
“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990—when ISM began the Awards—to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM. “The Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.”
Oncontact V and CMS were both chosen after intensive testing by the ISM Software Lab at its Bethesda, Maryland based headquarters. Each package was rated according to 217 s election criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features.
“Oncontact Software is once again very honored to be awarded ‘Top 15′ recognition in both the Enterprise and the Small & Medium Business categories from ISM. In 2007 Oncontact Software is especially honored to achieve the rare feat of receiving this top award for both of our CRM product lines – our .NET system, Oncontact V and also our CMS product line. For nine consecutive years, Oncontact Software has demonstrated our continued commitment and leadership in the CRM marketplace,” said Jon Zimmerman, president of Oncontact Software.
“Oncontact Software is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Oncontact Software is a leader of the CRM industry.”
The Top 15 selections are featured in ISM’s 16th edition of The Guide to CRM Automation and in a Top 15 CD available at ( www.ismguide.com).
Filed under: Oncontact CRM