SARATOGA SYSTEMS WINS TOP 15 ENTERPRISE CRM SOFTWARE AWARD FROM ISM INC. FOR FIFTH YEAR
BETHESDA, Md., and SANTA MONICA, Calif . (February 27, 2006) ľ At its annual Intersections User Conference, Saratoga Systems today announced that its Saratoga CRM 6.5 was selected by ISM Inc., Customer Relationship Management ( CRM ) and Real-Time Enterprise strategic advisors, as a Top 15 CRM Enterprise Software Award for 2006. This is the fifth time that ISM has selected Saratoga Systems to its Top 15 Award list.
ôThe Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990Śwhen ISM began the AwardsŚto be the industry benchmark,ö said Barton Goldenberg, founder and president of ISM. ôThe software industry is meeting the demands of the digital generation with self-service applications and Web-enabled CRM packages.ö
Saratoga CRM 6.5 was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 s election criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real time criteria and 17 user-support features.
ôSaratoga Systems is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,ö said Goldenberg. ôSaratoga Systems is among the leaders of the CRM industry.ö
ôWe are delighted to receive accolades from ISM for Saratoga CRM for the fifth year,ö said Mark Elconin, CEO of Saratoga Systems. ôFor 20 years we have worked to deliver the best enterprise CRM technology on the market. This latest release is even easier to use and customize and more tightly integrated with other data systems so it makes CRM a truly competitive weapon for our customers’ sales teams.ö
The Top 15 selections are featured in ISM’s 14th edition of The Guide to CRM Automation and in a Top 15 CD available at ( www.ismguide.com ).
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