Best Software And Nextel Communications Announce ACT! Handheld Contact Add-On Solution For BlackBerry 7520?Users

Nextel is first wireless service provider to offer ACT! mobile sales and productivity solution as direct-bill service to its customers

SCOTTSDALE, Ariz. and RESTON, Va; May 16, 2005—Best Software, maker of the market leading ACT! 2005 contact and customer management product line, and Nextel Communications, Inc. (NASDAQ: NXTL) today announced the launch of Handheld Contact™, an ACT! add-on solution for BlackBerry® 7520™ users. Nextel is the first wireless service provider to offer the combined ACT! and BlackBerry functionality as a Handheld Contact direct-bill service to its customers. The new solution allows users to access and manage their complete ACT! databases remotely using wireless synchronization and one-click drop-down menus that simplify data entry and editing, and automates sales management tasks for on-the-go professionals. The product will be featured at the Best Software Insights 2005 partner conference May 17-20 in Grapevine (Dallas), Texas.

J2X Technologies Inc., an ACT! Add-on technology partner developed the Handheld Contact solution in collaboration with Best Software to enable wireless syncing of contact and customer data between a user’s ACT! 2005 desktop software and BlackBerry device. Handheld Contact helps ACT! and BlackBerry users to:

Track and manage complete prospect and customer information including name, company, phone numbers, address, Web site, e-mail address and more;
Collaborate and share data with team members via two-way wireless synchronization inside and outside of wireless coverage areas;
Organize calendars with day/week/month views, schedule activities and tasks, and log notes and histories for calls and emails with automatic time-stamping;
Call or email ACT! contacts from BlackBerry phones;
Synchronize up to 26 pre-defined contact fields and 50 user-defined fields.
“Mobile access to customer and prospect information is essential for today’s business professionals, sales teams and larger workgroups,” explained Joe Bergera, senior vice president and general manager for ACT!, Best Software. “This solution, designed for ACT! and BlackBerry 7520 users, provides mobile professionals with the full-featured contact and sales management tools they need to stay connected and on top of their business.”

“Nextel is focused on offering our customers the power of wireless mobility, and the applications provided by Best Software coupled with our BlackBerry 7520 allow them to stay connected and not miss a beat while away from the office,” said Henry Stoever, senior director of industry marketing for Nextel. “Nextel is committed to helping people get business done. We are excited about our partnership with Best Software, giving us yet another opportunity to show how Nextel can assist mobile professionals in increasing their responsiveness to clients and bringing new value and insight into the client relationship.”

ACT! 2005 From Best Software
Best Software offers two versions of its market leading ACT! 2005 contact and customer manager: ACT! 2005 for individuals and small teams of up to ten users, and ACT! 2005 Premium for Workgroups, supporting powerful database collaboration for workgroups of up to 50 users.1 Both products deliver the same ACT! user experience with a fast return on investment and up to 50% lower total cost of ownership than hosted alternatives.

ACT! Add-on Solutions
From front-office marketing solutions to back-office integration with other productivity software, ACT! Add-on solutions help individual users and workgroups extend the functionality of ACT! and integrate needed business applications so they can be more productive and run their businesses more cost efficiently. A complete list of ACT! Add-on solutions and pricing is available at www.actsolutions.com. Developers interested in the ACT! Add-on Partner Program are encouraged to visit www.act.com/partners/addons.

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