CRM Software Industry News

Visit Ardexus at Booth #845
Mississauga, ON, January 8, 2006 - Ardexus Inc, premier providers of CRM and SFA solutions based on a patented sales methodology, today announced their intentions to exhibit at Lotusphere 2007.

“Lotusphere is a great event for all things Lotus and IBM,” said Glenn Carnegie, CEO, Ardexus Inc, “It is a great time for us to relate with many customers, new clients, and industry partners all in one setting.”

The only CRM vendor with a patented sales method, Ardexus is excited to demonstrate the many different ways that the sales methodology can be incorporated into day to day business. From an award-winning CRM software tool to a free Microsoft Excel version, anyone in sales can easily carry out the Sales Method as found in the book Sales Automation Done Right.

Ardexus honored with ISM’s top 15 CRM award for sixth consecutive year.
BETHESDA, MD, March 26, 2007 - Ardexus Inc announced today that Ardexus Mode was selected by ISM Inc., Customer Relationship Management (CRM) and eCustomer strategic advisors, as a Top 15 CRM Small & Medium Business Software Award for 2007. This is the sixth consecutive time that ISM has selected Ardexus Mode to its Top 15 Award list. The Top 15 are divided into two categories—1) Enterprise, and 2) Small & Medium Business (SMB)—to reflect the changes and growth of the CRM marketplace.

“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990—when ISM began the Awards—to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM. “The Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.”

Ardexus Mode was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features.

“Ardexus is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Ardexus is among the leaders of the CRM industry.”

“We are honored to win this exceptional award for the 6th consecutive time running.” said Glenn Carnegie, CEO, Ardexus Inc., “This award is a testament to our innovative development expertise and the growing support and acceptance internationally by our valued clients,partners and the consulting community alike for our Lotus Notes based CRM solution.”

The Top 15 selections are featured in ISM’s 15th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).

Get Your Data Anywhere, Everywhere
Mississauga, ON, October 23, 2006 - Ardexus® Inc., premier providers of sales-centric customer relationship management (CRM) solutions, today released Ardexus MODE for BlackBerry 2.2.

Ardexus Mode for BlackBerry 2.2 adds many new features that have been requested by our customers. “Ardexus Mode for BlackBerry 2.2 gives the traveling user a great tool to manage their data on their BlackBerry,” said Glenn Carnegie, CEO, Ardexus Inc, “On-the-go users can manage their opportunities, review customer information, update their forecast and much more wherever they take their BlackBerry.”

Ardexus MODE for BlackBerry is a native BlackBerry application built using standard BlackBerry technology.

Ardexus Delivers Innovative, Web-Based and Customizable CRM Package with Ardexus WebMODE
Mississauga, ON, December 15, 2006 - Ardexus® Inc., premier providers of sales-centric customer relationship management (CRM) solutions, today launched Ardexus WebMODE 2.6, a CRM package catered towards any organization looking for a best-in-class web-based client to meet their CRM needs.

After its official launch in January 2006, Ardexus WebMODE has increasingly demonstrated international appeal and enthusiasm from a rapidly growing client base.

Ardexus WebMODE extends the key functionality of Ardexus MODE to all platforms with an easy-to-use browser-based CRM package. Ardexus WebMODE helps organizations ensure 100% lead follow-up, increase efficiency and sales effectiveness, access on-demand forecasts and can help mobilize the sales force with BlackBerry compatibility.

Ardexus WebMODE features full-offline client capability not found in competitive solutions, and is built on the same methodology as the award-winning Ardexus MODE CRM software package for Lotus Notes.

Not only is Ardexus WebMODE feature-rich, it packs a customizable user interface that is second-to-none. From custom fields and look ups, to a custom process that complements the way an organization runs, to its user-configurable Portal Home Page that presents the user with just the information they need the moment they log on, Ardexus WebMODE caters to the way an organization works; not the other way around. With the added choice of hosting options available, Ardexus WebMODE can bring results and fit the bill in every way for any organization.

“Ardexus WebMODE is an exciting product with powerful functionality,” said Glenn Carnegie, President and CEO, Ardexus Inc, “it combines offline-capable on-demand CRM access with a solid sales methodology that will help organizations achieve their goal of getting closer to their customers.”

Ardexus honored with ISM’s top 15 CRM award for fifth consecutive year.
BETHESDA, MD, February 27, 2006 - Ardexus Inc announced today that Ardexus Mode was selected by ISM Inc., Customer Relationship Management (CRM) and Real-Time Enterprise strategic advisors, as a Top 15 CRM Small & Medium Business Software Award for 2006. This is the fifth consecutive time that ISM has selected Ardexus Mode to its Top 15 Award list.

“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990—when ISM began the Awards—to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM.

Ardexus Mode was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 selection criteria, including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real time criteria and 17 user-support features.

“Ardexus is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “Ardexus is among the leaders of the CRM industry.”

“We are honored to be the only Lotus Notes-based CRM vendor to win this award five consecutive years,” said Glenn Carnegie, CEO, Ardexus Inc., “Year after year, our Notes-based CRM solution evolves to meet and exceed the expectations of our customers. Our accolades prove that we continue to be the best in the business.”

The Top 15 selections are featured in ISM’s 14th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).

Mississauga, ON, May 4, 2006 - Ardexus® Inc., a premier provider of sales-centric customer relationship management (CRM) solutions, today announced that Ardexus Mode has been awarded the Lotus Advisor Editors Choice Award, in the CRM category. A panel of Lotus software experts from Lotus Advisor searched the Lotusphere 2006 tradeshow floor for innovative products, and selected Ardexus Mode a winner in the CRM category.

“We are pleased to have received this Award from Lotus Advisor,” said Glenn Carnegie, CEO, Ardexus Inc., “Lotus Advisor is one of the industry-leading sources of information for all things Lotus.”

Ardexus Mode is the leading CRM software package for Lotus Notes and Domino featuring the proven, patent pending, embedded SalesWays Sales Method. Ardexus Mode enables increased sales effectiveness for the Sales user through prioritization guidance and increased forecast reliability and accuracy for Managers to better formulate important business decisions to successfully guide organizations forward.

Powerful Features Add Value to Impressive Reporting Tool
Mississauga, ON, October 20, 2006 - Ardexus® Inc., premier providers of sales-centric customer relationship management (CRM) solutions, today launched MODE Reporter v2.0, a dynamic query tool for Ardexus MODE. The release of MODE Reporter 2.0 demonstrates Ardexus’ commitment to providing the most advanced dynamic reporting tool available on the market today.

The most groundbreaking new feature is the ability to create scheduled reports, which allows for effortless export of data from Ardexus MODE to Microsoft Excel®. Users and administrators can now get the reports they want regularly and on time right in their inbox, automatically on any predetermined schedule. MODE Reporter 2.0 provides enhanced configurability by allowing queries to be filtered at every level of the database structure (from organization down to Critical Interaction), saving the user from having to further filter the data in Microsoft Excel® when preparing a report. In addition, full support for Ardexus CARE is now included.

“The latest release of MODE Reporter builds on Ardexus’ reputation of building advanced, yet hassle-free reporting tools that will save effort, energy and expense,” said Glenn Carnegie, CEO, Ardexus Inc, “We believe MODE Reporter users will see immediate benefits with the new functionality in helping drive business performance.”

Focused on injecting life into sales methods for the new era of selling with technology
Mississauga, ON, October 31, 2005 ─ Ardexus today announced the launch of the SalesWays brand of sales consultation, training, and books.

SalesWays is an international company dedicated to promoting a new sales methodology, previously the cornerstone of an award-winning small-to-mid size enterprise CRM software suite. Over a decade of refinement and testing in hundreds of thousands of sales opportunities, the SalesWays methodology provides sales professionals with a distinct, intuitive, and thoroughly proven approach to the way sales are conducted.

The initial launch of SalesWays is centered around the recent availability of Sales Automation Done Right – a book centered on applying technology to the sales process, as well as addressing the confusion between SFA and CRM. This book is available for purchase today.

Transposed from the award-winning software suite from Ardexus, the methodology is present in the entire range of SalesWays products and services. At the core is a new sales training program called Opportunity Portfolio Management, or OPM. An ongoing discussion on technology coupled with sales techniques takes place on the new SalesWays web site in the form of a web log (blog).

“I am truly excited by this breakthrough in the way SalesWays methodology will now be presented,” said Keith T. Thompson, CEO of SalesWays, “Our objective is to further expand the reach of our methodology, with the aim of helping salespeople organize their sales processes so that they can achieve their greatest potential.”

New CEO Brings Track Record of Building Profitable Revenue Growth
Mississauga, ON, November 25, 2005 ─ Ardexus® Inc., premier providers of sales-centric Customer Relationship Management (CRM) solutions, announced today the appointment of Glenn Carnegie as President & CEO. In this role, Glenn will be responsible for leading the Company through a period of accelerating growth, and continuing to build on its foundation of operational excellence and sales leadership within the industry.

“Glenn brings with him a track record of success in sales and in business,” said Keith T. Thompson, Chairman, Ardexus Inc., “he and I have worked together with success in past years and I’m confident Glenn can take Ardexus through the next important stages of its growth.”

“Glenn brings with him a track record of success in sales and in business,” said Keith T. Thompson, Chairman, Ardexus Inc., “he and I have worked together with success in past years and I’m confident Glenn can take Ardexus through the next important stages of its growth.”

Now as President & CEO Glenn joins Ardexus, an innovative, dynamic, award winning comprehensive solutions provider poised for further significant growth in the global CRM industry.

“This is a very compelling and challenging opportunity. Ardexus has a loyal following within their client base and employs a dedicated team of highly talented individuals,” said new President & CEO Glenn Carnegie, “Together we will chart a course for exceptional growth and further innovation in the CRM arena.”

New Features Build Upon Impressive Reporting Tool
Mississauga, ON, April 14, 2005 ─ Ardexus® Inc., premier providers of sales-centric customer relationship management (CRM) solutions, today announced the availability of MODE Reporter v1.5, a dynamic query tool for Ardexus MODE. This latest release demonstrates Ardexus’ commitment to providing the most advanced dynamic reporting tool on the market today.

The most intriguing new feature is the ability to store predefined Excel documents as attachments within each report. This will allow a user to dynamically construct a report with the data launched into the attached Excel file, and automatically run macros to customize it. Additional features include case insensitive searching, support for time ranges, ability to set up additional aliases, and improved support for rich text data.

“This latest release of MODE Reporter will allow users to create powerful reports with greater ease,” said Chris Hamoen, Product Manager, Ardexus Inc, “We stand firm in our commitment to providing our customers with the most advanced, yet hassle-free reporting capabilities possible.”

For more information about Ardexus, please visit www.Ardexus.com or call us at (888) ARDEXUS (1-888-273-3987).