CRM Software Industry News

Salesboom.com, industry leading provider of hosted CRM, SFA, ERP and CLM solutions today revealed a security exploit present in the SugarCRM open source hosted CRM software product. The security exploit present in the flawed open source software exposes sometimes sensitive customer data to anyone with access to an internet connection, and requires absolutely no login authentication to display the information. While Salesboom will not be exposing this exploit to the general public to protect SugarCRM customer’s data integrity, it acknowledges that this type of security hole is even more dangerous in an open source software environment, as there could be developers in the community who already have taken note of the exploit and plan to use it maliciously.

“The security exploit present exposes sometimes sensitive customer data to anyone with access to an internet connection, and requires absolutely no login authentication to display the information.” Said a senior developer with Salesboom.com

“Many hosted CRM buyers were concerned about the potential security issues in both a hosted CRM and an open source environment to begin with,” Commented Rami Hamodah, Salesboom President and Co-Founder. “This just confirms that their suspicions were correct. I’m not going to reveal what the security exploit is to the general public for obvious reasons, but we will be trying to work with SugarCRM directly to get this cleared up for their customers as soon as possible. We’ve had customers migrate from the open source SugarCRM over to Salesboom in the past because of security concerns, and I’m sure we’ll continue well after this exploit is addressed. businesses want a secure, reliable product, and that’s what they deserve. Salesboom delivers that.”

The security hole allows any unauthenticated user with basic levels of technology expertise to access any number of critical data within the SugarCRM software system, including sales information and customer information amongst others. This data is easily accessible to anyone, whether or not they are logged into the SugarCRM software system.

For more information, interested media contacts are asked to contact Rami Hamodah of Salesboom.com directly at rami@salesboom.com or via telephone at +1 902 446 4312. For more information on the Salesboom.com suite of hosted CRM software solutions, interested parties are asked to contact the Salesboom sales department at sales@salesboom.com or toll free at 1.877.CRM.SALE.

Salesboom.com, industry leading provider of on demand hosted CRM software applications, today announced a new User Interface option for the blind and visually impaired Salesboom users. The new interface, which completely redesigns the existing Salesboom UI, is the first of its kind in the on demand hosted CRM software industry, and is set to pave the way for more visually impaired accessibility options in the future. Salesboom is also planning on releasing a keyboard-to-voice engine integrated into the Salesboom system, which would allow users with visual impairments to have the Salesboom small business CRM software system read back the data that was input. The new user interface update is available immediately to all Salesboom on demand hosted CRM software users.

“This marks a huge breakthrough for the CRM industry in regards to accessibility,” commented Troy Muise, Salesboom CEO and Co-Founder. “By releasing this enhancement, Salesboom is continuing down the path which our competitors refuse to take - the one which gives accessibility to our end users across the board with no limitations. The President of the United States recognizes the importance of accessibility with his launch of the Freedom Initiative. Salesboom is firmly committed to providing users with disabilities assistive technology to help them utilize our on demand hosted CRM software system. We will continue to trail-blaze and innovate in this and other areas, while our competition simply stagnates.”

The new assistive technology for the Salesboom CRM system is an important benefit for organizations which work with blind or visually impaired people in securing employment, as it provides a great system for use internally as well as with partner companies in providing stable and accessible work places. Salesboom will be a clear leader in both Adaptive Technology and Assistive Technology for years to come.

“The new Accessibility Theme will make the lives of a number of our visually impaired users much easier at their workplace,” Commented John Courtney, a senior software engineer at Salesboom.com who is also visually impaired, and has been with the company since development started in 2001. “In the United States alone there are over 3 million visually impaired people in the workforce. What surprised me is learning that we were the first on demand hosted CRM provider to reach out to them.”

For more information on the Salesboom.com Accessibility options, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com.

Salesboom.com, industry leading provider of cutting edge and innovative on demand hosted CRM software, web-based SFA, ERP software and CLM solutions, today announced the release of Salesboom.com v7.0, the latest release in Salesboom’s history of groundbreaking hosted CRM software updates. Salesboom v7.0 introduces a wide range of new features, from tools that its competitors do not have like Sales Team Management as well as Recurring Events and Tasks management; to a new focus on the Customer Lifecycle & Value, and Return on Customer (ROC) metrics. From a simple web based interface, which also got a new face lift in v7.0, Salesboom empowers the small business around the world with key CRM, SFA, ERP Software and CLM features which are seamlessly integrated, enabling them to fully optimize the lifetime value of their customer relationships.

Unlike other on demand hosted CRM software providers, Salesboom has a hosted of features aimed at making sure its wall-to-wall hosted small business software solutions include all the functionality small businesses need to succeed. From its long-standing position as the only web based CRM provider that provides hosted integrated Web based Project Management and collaboration tools in its solution; Salesboom.com, the first hosted software provider to offer a complete Customer Lifecycle Management (CLM) solution; has also rolled out many more features that are unique to its hosted CRM offering, including accessibility options for the visually impaired.

The new Salesboom.com v7.0 release has also allowed Salesboom to introduce key new features that fine-tune its comprehensive ERP Software offering, including Inventory Management systems. However, integrating the ERP Software features with Customer Lifecycle Management, or CLM, is also an important part of the Salesboom On Demand hosted CRM software system, which focuses on maintaining positive relationships with the customer throughout their lifecycle. This gives your organization unprecedented insight into the customer lifecycle, as well as the ability to maximize your customer profitability throughout the lifecycle.

“Salesboom is continuing to trial-blaze where other CRM companies are too scared to go,” Salesboom’s President and Co-Founder Rami Hamodah stated. “Our new focus on managing the customer experience is a re-awakening of the key concepts that CRM used to be about. Instead of new gadgets, integration partnerships and outlandish statements about being an operating system, Salesboom is taking a step forward and focusing on what CRM is supposed to be about - the customer.”

Salesboom has also released a new Customer Self-Service Portal; giving organizations a key tool to help manage customer expectations. Salesboom’s Customer Self-Service Portal decreases the total cost of handling customer cases exponentially, which can save organizations tremendous amounts of overhead in their customer contact centers.

“Redefining hosted CRM is what Salesboom is all about,” commented Justin Webster, VP of Marketing with Salesboom. “Our CRM offering is refined, focusing on the important metric of ROC instead of what your ROI will be. We’re taking a different, bolder path than our competitors, concentrating on the key philosophy of what CRM really means - Customers Really Matter. We’ll give you the tools you need to put your customers first and take care of their needs. The software is only a small part of the battle - what we’re really selling is the idea that CRM is about managing the customer lifecycle, and it works.”

The new Salesboom v7.0 offering is available immediately for all Salesboom subscribers and 30 Day Free CRM Trial users. A full listing of all changes and additions for the v7.0 release is available in the New Features Section. For more information, interested parties are being asked to contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com

Salesboom.com, industry leading provider of on demand hosted CRM, web-based SFA, ERP Software and CLM solutions today made an announcement concerning the recent buyout of Siebel Systems by Oracle, offering an “Off Siebel CRM On demand rescue operation”.

Salesboom.com is currently offering 100% credit for the remainder of any existing contracts, and free data migration services to migrate existing data from Siebel CRM On Demand to Salesboom’s on demand hosted CRM enterprise edition for any current Siebel customer interested in switching to Salesboom’s on demand hosted CRM alternative. The small business CRM software Rescue Operation will remain in full effect for any Siebel on demand hosted CRM software customers looking to switch to a more viable on demand hosted CRM software provider.

The free small business CRM data migration process will be carried out by the experienced data migration technicians working at Salesboom, which boasts an incredible number of migrated on demand hosted CRM software customers. Salesboom’s data security measures are scrutinized intensively, and all customer data is treated with extreme caution.

“Siebel CRM On Demand is unarguably a sinking ship as of this moment,” Commented Rami Hamodah, Salesboom President and Co-Founder. “Salesboom’s suite of on demand hosted CRM, web-based SFA, ERP software and CLM solutions is the most comprehensive available, which makes us the only viable life-raft for those Siebel CRM On Demand customers that need an on demand hosted CRM software solution that’s moving the Small business CRM software market forward. It only makes sense that Salesboom will be the migratory CRM software system of choice as those Siebel CRM On Demand customers jump ship.”

Join the Salesboom “Off-Siebel” 100% credit program…

Learn more about our “Off-Siebel” 100% credit program

Small business CRM experts talk about the downfall of Siebel…

For more information on the Salesboom Small business CRM Software Rescue Operation for Siebel CRM On Demand customers, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com Find out more as well as a 30 day free CRM software trial of the Salesboom on demand hosted CRM software solution are also available at

Management (CRM), Sales Force Automation (SFA) and Enterprise Resource Planning (ERP Software) service provider, today announced it’s highly anticipated release of the new Salesboom Web-Based Automotive CRM Software Edition, a tailor-made CRM version for all aspects of the Automotive industry. Solutions bundled under the Salesboom Automotive CRM Software package include Car Dealer Software, Used Car Dealership Software, Automotive Factory Software, and many more. The new Web-Based Automotive CRM Software solution, available for trial via request to Salesboom, can be deployed instantly and seamlessly via the Internet. Small business looking for an alternative to the expensive and less-functional Siebel Automotive CRM software are invited to try Salesboom free of charge for 30 days. More information is also available at the Salesboom web site, under Web based Automotive CRM Software Solution.

“We’ve developed the Automotive CRM software solution internally with input from real Automotive Industry leaders who were tired of paying outrageous fees to Siebel Systems for an Automotive CRM solution that doesn’t even provide all the needed functionality,” Commented Rami Hamodah, Salesboom Co-Founder and President. “Salesboom’s Automotive CRM software is affordable to Automotive Industry players of all sizes, from multinational conglomerates down to an individual used car salesman. We offer rich functionality not found in other Automotive CRM providers, giving a complete end-to-end solution to the entire business process in the Automotive Industry.”

The Salesboom Automotive CRM Software edition gives key advantages over other traditional CRM software providers. Salesboom’s Automotive CRM software, for example, features fully integrated Inventory Management systems to keep control of your inventory levels, from the factory level down to each individual dealership. Salesboom is also deployed real time sales software, so all links in the business process chain have access to the most up-to-date information whenever they log into the Salesboom system, eliminating any lapses in information transfer down the chain. Salesboom also incorporates a fully functional Customer Billing management & Invoice management (Small business Accounting Software) system for individual consumers and corporate sales.

“The Salesboom Automotive software edition is a huge breakthrough for the Automotive Industry,” Commented Yosri Al-Kishawi, Salesboom’s CTO. “Working closely with partners in the Automotive Industry, we’ve spent a huge amount of time and resources carefully crafting the perfect automotive software solution. We’re extremely pleased with the end product, and will continue to integrate more and more functionality with our future releases.”

For more information on the Salesboom Automotive CRM Software edition, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com More information, as well as a free 30 day trial are also available at the company web site located at http://www.salesboom.com

Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider, today announced the addition of multilingual software support to coincide with its Salesboom.com v5.0 CRM release. The new Salesboom On Demand hosted CRM improvements, already in effect, allows global users to type in any character set they desire, fully allowing users to store information in both their regional format as well as with accented and other special character types. Newly supported languages include French, Spanish, Mandarin, Cantonese, Arabic, German, Italian, Swedish, and Dutch, amongst many others. The new update was applied transparently and seamlessly to the Salesboom.com suite of CRM solution service via the on demand Internet, and is already accessible to all users of the Salesboom.com on demand service.

“Salesboom currently has customers all over the globe,” Commented VP of Sales . “We have an especially strong presence in Central America, the Middle East and Southeast Asia. These areas are an important focus for us, and providing additional character set support will help not only our local CRM customers, but also our Channel Partners in those areas to distribute the Salesboom.com Web based CRM software application to more global small businesses and organizations who require multinational CRM support. It’s another step in making sure that your global business has international CRM support. No matter where you want to expand, or what market you want to tap into, Salesboom hosted CRM will have the technical aptitude to support your endeavors, whatever they may be.”

The new multilingual support for the Salesboom.com web based small business CRM software will allow users to enter records, such as Contacts, Leads, Accounts, or Contracts, in multiple different character sets for languages including French, Spanish, Chinese, Arabic, German, Italian, Dutch, Turkish, Persian and others. This added support would help in transcribing regional information, such as names and addresses, in their proper and standard format instead of needing to translate it to English or remove accents. By allowing users to have multilingual CRM ability, Salesboom is making another step towards being the most global international Web-Based Customer Relationship Management (CRM) / Sales Force Automation (SFA) software service provider in the market.

“It is most definitely another step closer to becoming an even enhanced global web based CRM solution provider,” Rami Hamodah, President and Co-Founder commented. “This will very directly lead to Salesboom being offered in various languages. We have offered our hosted CRM software solution to many customers in the United States, Canada, United Kingdom, Germany, Australia, New Zealand, Netherlands, Mexico, Singapore, Egypt, France, Saudi Arabia, Belgium and beyond. Now we’re opening the doors for the word of mouth advertising that has been so successful for us to travel even further. Localized CRM versions in Spanish, German, and Arabic will be presented to our local and global markets at a later time this year. Our goal is to not only be the number one On demand small business CRM software provider to our English customers, but to all small businesses around the globe. With that goal in mind, you can expect many more enhancements of a similar nature coming in the near future.”

The Salesboom multilingual CRM support enhancements has already been deployed to the Salesboom.com online web based CRM software / web-based SFA software solutions service transparently via the Internet. For more information, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com More information and a 30 day FREE small business crm software trial are also available at the Salesboom web site, located at salesboom.com

Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider today announced the release of its much anticipated CRM Outlook Integration Software add-on, touting more functionality than that offered by its major competitor, Salesforce.com The new Microsoft Outlook Integration, which is available immediately to all Salesboom.com customers and 30 Day Free Trial users, can be used as a compliment to the Salesboom web mail CRM software system or as a standalone CRM Outlook email solution. The Outlook based CRM piece boasts full Outlook integration into the Salesboom Web based Contact Management software and Lead Management Software ( Sales Tracking Software ), as well as the never-before seen functionality of full integration with Salesboom’s web based Case & Solution Knowledge Management Database.

More information on the Salesboom Microsoft Outlook CRM software.

“This is just another example of Salesboom being the first Customer Relationship Management company that actually practices the philosophy behind the web based CRM software that they sell,” Commented the VP of Sales at Salesboom. “Our competitors tout Outlook integration functionality, but did they listen to their customers when they designed it? Evidently not, because the functionality behind Salesboom’s Microsoft Outlook CRM software was inspired by requests from former Salesforce.com customers who weren’t pleased with Salesforce’s Outlook CRM offering. Simply put, if customers want a CRM provider that they can trust to listen to them and honest prices, then Salesboom is the best option out there. We’re getting more and more customers everyday because of our focus to a quality hosted CRM offering, and unparalleled customer service. Salesboom is the future of web based CRM software.”

The Salesboom On Demand hosted CRM Outlook integration software includes a fully robust plug in for the Microsoft Outlook CRM interface, which allows a full flow of data into various facets of the Salesboom Online Web based CRM Software and SFA application, including the Salesboom on demand Web based Contact Management software and on demand Lead Management Software ( Sales Tracking Software ). Users of the Salesboom Outlook CRM plug in can easily search through the Salesboom small business Web based Contact Management software on demand as well as the Salesboom Lead Management system to append relevant, contextual email correspondence with the correct Contact or Lead in the Salesboom on demand hosted CRM software. This then gives all Sales, Service and Support representatives in a company a holistic view of previous customer correspondence, increasing customer service levels and empowering all employees with a knowledgeable and trustworthy rapport with each customer instantly.

The Salesboom On Demand hosted CRM for Outlook software also allows full integration into the Salesboom web based Case & Solution Knowledge Management Database, giving Service and Support representatives in an organization a more powerful solution than any other web based CRM provider offers. Salesboom Outlook CRM users can take an incoming email support request and automatically create a trouble ticket support case in the Salesboom application, assigning it to the correct user within the organization and entering all relevant details. This service and support automation can help decrease turn-around times on trouble tickets received by email, and helps Service Representatives stay more organized and productive, while giving management full visibility into the service department and customer interactions.

For more information on the Salesboom Microsoft CRM for Outlook integration software, parties are asked to contact Salesboom directly at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com Additional information. Try our Free CRM Software 30 Day Trial now. The Salesboom On Demand hosted CRM Outlook is available immediately to all Salesboom customers and 30 Day Free Trial users.

Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider, today announced that it was adding an uptime guarantee to its Service Level Agreement (SLA). The Service Level Agreement, which governs the level of service offered to the end users, now contains a clause guaranteeing a minimum 99.8% uptime ratio of its Salesboom.com Web based Customer Relationship Management software (CRM software). The new uptime guarantee, taking effect immediately to all paying customers, sets a new precedent in the On demand or hosted CRM and SFA world - a Web based Customer Relationship Management software service that is truly On demand, guaranteed by the service provider in very definitive black and white terms.

“The Salesboom.com uptime guarantee is something we’ve decided to undertake to show the world that web based CRM and SFA (Customer Relationship Management and Sales Force Automation) is not only affordable, but 100% reliable.” Commented Rami Hamodah, Salesboom President and Co-Founder. “The Salesboom hosted online web based CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service will be there for you 24 hours a day, 365 days a year. on demand hosted CRM software and SFA are here to stay, and you can trust Salesboom.com with all your critical small business application needs.”

The Salesboom Service Level Agreement is now one of the few Service Level Agreements offered by an Application Service Provider (ASP) that guarantees a minimum level of uptime. Of those few, Salesboom’s is among the highest guaranteed percentage, while many of its competitors (such as Salesforce.com (NYSE: CRM)) do not offer any guaranteed uptime. The Salesboom SLA also covers such provisions such as a definition of the Salesboom service itself, as well as legally binding clauses protecting customer rights and ownership of their data. The Salesboom service is currently running at an uptime average well above that of the 99.8% guarantee.

“Salesboom has taken another step further in assuring both customers and prospects alike that its Salesboom.com Web based Customer Relationship Management software (CRM software) and Sales Force Automation software (SFA software) solutions are reliable and available,” Commented the VP of Sales. “We understand that the small business needs reassurance that they’ll have continual access to their data - both our own internal usage as well as those in our Value Added Reseller program, or channel partner network dictate that this data needs to be available at all times. That’s why we’re introducing this new uptime guarantee in the Service Level Agreement - to show the world that the Salesboom.com web based online web based CRM software / web-based SFA service is completely trustworthy - guaranteed.”

Salesboom’s Service Level Agreement for its small business CRM On demand application applies to all paying Salesboom customers, including those using the Salesboom Wireless CRM Edition, Offline small business CRM edition and PDA CRM Edition. Other Salesboom features included in coverage under the new SLA uptime guarantee are the Salesboom Web based Project Management , Web based Contact Management , Web-Based Lead Management, Web based Opportunity Management, Web based Campaign Management and Marketing Automation, and more. For more information on the new Salesboom Service Level Agreement, or the Salesboom.com Web based Customer Relationship Management software (CRM software) and Sales Force Automation software (SFA software) services, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com Additional information about Salesboom’s web based CRM software and Salesboom’s web based SLA software can be found here: Salesboom Online Web based CRM software products. Prospective customers can also utilize the Salesboom.com 30 Day Free CRM Trial with no obligation.

Wednesday, April 27, 2005—Halifax, NS Canada- (http://www.salesboom.com)
Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider, today unveiled the entire feature-set for its new Salesboom.com v5.0 application release. Deployed transparently and seamlessly via the Internet to all existing Salesboom customers and trial users, the Salesboom v5.0 application is available for use immediately. Within version 5, users can expect some broad and sweeping changes, designed to further automate businesses utilizing the Salesboom.com online web based CRM software / web-based SFA service, increasing productivity and decreasing overhead. Included in the release are a new Customizations piece, enhancements to the Salesboom web based email system, improvements to the Salesboom On Demand hosted CRM Reporting, Analytics and business intelligence tools ( sales marketing software ) and an overhaul of the Salesboom on demand Case Management feature.

“There’s a reason why Salesboom is making headlines,” commented Salesboom President & Co-Founder Rami Hamodah. “We’ve been in the business of helping you do business for a long time. The Salesboom v5.0 release is another huge step in completely redesigning the way people think about CRM. Salesforce.com (NYSE: CRM) is long fading into the sunset - people want smarter, more functional online web based CRM software and web-based SFA systems. We’re in constant dialogue with our customers and partners, and our releases are based on what our customers need to maximize their productivity and enhance their CRM experience. Salesboom is smarter, more user friendly, and more comprehensive than any other web based CRM or SFA service on the market, and there is zero up-front investment. Salesboom is truly a small business CRM software solution, with a reasonable price and great bottom-line results that can be seen almost instantly.”

The new Salesboom v5.0 release, deployed seamlessly to all existing clients and prospects via the Internet, includes a whole hosted of changes and additions designed to help make CRM smarter. Included in the release is a brand new Salesboom Customizations piece, allowing users of the Salesboom.com web-hosted CRM and SFA application to fully customize the layout of the Salesboom system. This will allow users to store customized unique information, and enhance the system to maintain control of unique small business processes that may not be found in a pre-molded CRM software system. Users can create, modify, delete or rename newly created tabs in the application and store completely different types of information. The Customizations ability comes at no additional charge in the Salesboom Professional and Enterprise Editions, with no limit as to how many customizations are made on the Enterprise Edition.

Also included in the v5.0 release is a much-anticipated overhaul of the Salesboom web based email client, fully integrated into the Salesboom.com CRM software system. The new enhancements will allow users to utilize the Salesboom system much as they would an external email client - including provisions for a “Display Name”, email address, POP3 or IMAP server address, and more. Users will also have the ability to add customized signatures to outgoing email from each user account, allowing a unified and personal touch to all outgoing emails. The Salesboom small business CRM integrated email feature also allows users to create custom email templates, to increase productivity and eliminate user error when sending frequent emails to users. The web based email feature is fully integrated into the Salesboom.com On demand hosted CRM software / Web-based SFA Software system, eliminating the need for the small business to use stand alone email software to solve their small business communication issues.

Salesboom is also receiving an overhaul of its On demand Case Management system, designed for Service & Support teams to use to track customer “tickets” or post-sales support issues from the Salesboom interface. Now boasting automated email notification and response from new or modified customer support cases in the Salesboom Case Management system, the Salesboom On demand hosted CRM software / Web-based SFA Software service will further automate the Service & Support teams of any organization utilizing its service. Furthermore, Salesboom’s Customizable Reporting, Analytics and business intelligence tools ( sales marketing software ) have been beefed up, making the entire application much smarter. Included in these changes are many additional filters for the custom reporting, such as Boolean filters, as well as a user-friendly interface. The custom reporting and analytics piece is also fully integrated into the rest of the Salesboom Online Web based CRM Software system, including the new Customizations piece and the existing Dashboard Reports tool.

“Salesboom v5.0 is going to skyrocket Return on Investment (ROI) for all of our customers, but especially the ones utilizing our small business CRM software,” the VP of Sales stated. “Our new enhancements are increasing the usability for small business customers, and we’re making Online CRM an even more integral part of their day to day operations. There are thousands and thousands of small business CRM users on the Salesboom On Demand hosted CRM software system, and they’re there for a reason. Salesboom has a reasonable web-hosted CRM price point, exceptional customer support, practical features and a smarter, easier interface than any of our competition. With the release of Salesboom v5.0, other competitors will wonder how we did it; and the answer is determination and dedication to quality and authenticity. Try Salesboom today and experience the difference yourself. There’s simply no comparison anymore. The CRM industry is being revolutionized giant leap by giant leap as Salesboom continues its long-standing history of great reliable product releases, designed for the users, by the users.”

For more information on the Salesboom v5.0 release, including complete technical specification of the new features, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com Additional information and a Free CRM Software 30 Day Trial are also available at the Salesboom web site, located at http://www.salesboom.com

Friday, February 11, 2005—Halifax, NS Canada- (http://www.salesboom.com) - Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider today announced that it is ready to market and sell its new cutting edge Salesboom On Demand hosted CRM Appliance, a database-server package which comes bundled with Salesboom’s proprietary Salesboom.com CRM software for use in an on-premise in-house CRM solution. The new CRM Appliance server offers much more control and customization ability at the client level, allowing full customization of the HTML and XSLT style sheets. The Salesboom On Demand hosted CRM Appliance, which can be deployed both over the internet from a customer’s domain address or internally over a private intranet, is available immediately to any interested parties.

The Salesboom On Demand hosted CRM Appliance is a system consisting of the hardware and software needed to hosted a CRM application on the internet, or deploy one via a local intranet. The software portion includes a web server, database, and Salesboom proprietary software along with the tools needed to manage it. The hardware portion consists of a server with the appropriate hardware necessary to support Salesboom in the end user environment, for deployment via the internet or local intranet while retaining all user data. This server is then shipped to the end user for installation locally within the small business corporate infrastructure. Salesboom can also be contracted to provide installation services and support on-site. Updates are still applied seamlessly to the remote server through a secure remote access portal, where patches and new versions are uploaded into the server in real time sales software, allowing all users instant access to the new updated software.

“The Salesboom On Demand hosted CRM Appliance is the answer to a growing client base’s demands,” commented Rami Hamodah, Salesboom President and Co-Founder. “We’re finding many of our Enterprise Edition clients are getting to areas where they have specific needs that aren’t necessarily fully addressed by accessing our servers remotely. They may need a Salesboom portal on a local domain, either via internet or intranet. Or they may deal with local regulations which require a local server infrastructure to hosted their data. Regardless of the reason, Salesboom is here to cater to all companies needs. With the Salesboom On Demand hosted CRM Appliance server, we offer any Enterprise Edition client the freedom and flexibility they need in their Customer Relationship Management (CRM) / Sales Force Automation (SFA) solution, at a fraction of the cost of traditional software based CRM vendors, such as Siebel Systems.”

The new CRM appliance, meant to address the unique and demanding needs of Salesboom’s growing Enterprise Edition client list, will further increase Salesboom’s leverage over its direct competitors, such as Salesforce.com (NYSE: CRM) when dealing with Enterprise level CRM customers. Allowing its customers to deploy Salesboom locally with an in-house system gives more flexibility and responsibility to the end user, allowing them to customize the application as they see fit.

“The Existing Small business still has the great value behind the On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service Salesboom provides,” Justin Webster, VP business Development stated. “Now our Enterprise Edition customers have an unlimited ceiling for growth potential. The Salesboom.com service has been designed from the ground up to be infinitely scalable to a small businesses needs, and this is just simply the next logical step in that progression. We’ve also received great feedback from some of our larger channel partners, indicating that the Salesboom On Demand hosted CRM Appliance is a huge success for our Value Added Reseller (VAR) network, allowing them to tailor-make a Salesboom On Demand hosted CRM iteration, hosted internally, to deploy to their end users. It’s an extremely great value for partners and clients alike.”

The Salesboom On Demand hosted CRM Appliance is available for sale immediately. Pricing details can be obtained by contacting Salesboom directly by telephone at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com Additional information can also be attained by visiting the Salesboom web site at http://www.salesboom.com Salesboom is also proud to offer a free, no obligation 30 day trial of the Salesboom.com Professional Edition which can be found at their web site as well.