CRM Software Industry News

Monday, March 14, 2005—Halifax, NS Canada- (http://www.salesboom.com) - Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider, today announced the pending release of its Salesboom Customizable Edition, providing a wide range of broad customization abilities to its existing Professional and Enterprise Editions, directly from the user interface. The new On demand hosted CRM software application will allow end users to create new modules within the application, letting the small business store relevant, custom information which is critical for their small business process. The new Customizations edition, slated for release in the coming weeks, will be deployed instantly and transparently to all existing Salesboom.com small business CRM software customers via the internet, and will also be accessible to the Salesboom.com Free CRM Software 30 Day Trial users via its web site at http://www.salesboom.com

“The Salesboom Customizable Edition is another great edition to the Salesboom.com online web based CRM software service, allowing the application to cater to the needs of every unique small business out there,” Justin Webster, VP business Development commented, “We are fully aware that no two small businesses are the same, which is why this customizations piece is so important. To allow a Small business access to a fully customizable small business CRM software application like this, at such a low price, is why we exist. We know that most Small businesses can’t afford the outrageous prices charged by some of our competitors, such as Siebel Systems for customizations, which is why we’re giving them to our users for free. It’s time for On demand hosted CRM software (Customer Relationship Management) and web-based SFA (Sales Force Automation) software to start working for each individual small business the way that the small business want it to - not force the organization to fit into a pre-defined small business mould.”

The new Salesboom.com Customizations piece is set to revolutionize the Salesboom.com online web based CRM software application entirely. Allowing users to customize the application completely, directly from the user interface, the Salesboom.com Customizable Edition will give each small business the ability to ‘tailor-make’ a online web based CRM software / web-based SFA application for their individual needs. Geared for ease of use by even the most novice computer user, the Salesboom interface is designed to easily change many of the application’s core features, such as tab layout and data field design. Any small business will be able to add new features into the system, with a wide variety of options to store unique data types such as drop down menus, check boxes, alphanumeric text boxes, and more.

Salesboom now boasts a more customizable application than any other online web based CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) provider in the world. This marks another clear step towards converting even more of the subscribers from competitors’ offerings over to the more robust and cost efficient Salesboom.com small business CRM software service, with regular prices at around 50% of that which Salesforce.com offers. With unlimited scalability for growth with the announcement of the new Salesboom On Demand hosted CRM Appliance In-House CRM Server, Salesboom has anted up in the small business CRM software market, providing solutions to even the smallest small business while offering complete one-stop solutions for large, multi-national corporations.

“The Salesboom small business CRM software is designed to grow with the customer, not have the customer outgrow the application,” commented Salesboom President and Co-Founder Rami Hamodah. “By allowing the small business the ability to completely customize the CRM application, we’re providing a foundation which will foster and facilitate growth, all while keeping a very accessible price point for the small business which our competition seems to have forgotten about. Salesboom is here to provide CRM solutions to companies of every size, and we guarantee we have the right products and services to satisfy even the most complex online web based CRM software or web-based SFA application demands. Salesboom is relied upon by thousands of users every day, and we’re happy to see that number growing by leaps and bounds as people realize that there is more to on demand hosted CRM software than previously envisioned by our competition.”

The Salesboom.com Customizable Edition is slated for release pending further testing within its Value Added Reseller (VAR) or Channel Partner network. The updated small business CRM software application will be deployed to existing customers and 30 day FREE CRM software trial users transparently and seamlessly via the Internet. Interested parties can contact Salesboom directly for more information at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com A 30 day FREE CRM software trial of the Salesboom.com on demand hosted CRM software / Web-based SFA Software service is also available at the Salesboom web site: http://www.salesboom.com

Tuesday, January 11, 2005—Halifax, NS Canada—Salesboom.com, industry leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider today announced a rash of new Canadian clients and partnerships to its furiously expanding roster. Salesboom Inc., a privately owned Canadian company, is the first and only On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service provider in Canada, and enjoys the leading position in the CRM industry within the Canadian market by an even greater margin with the latest influx of Canadian interest.

“Its great to see an even higher recognition within the Canadian marketplace,” commented Justin Webster, VP of Small business Development with Salesboom. “We’re extremely proud to be not only a Canadian CRM provider, but the first and only Canadian on demand hosted CRM software provider. It gives us great pleasure to be the first Customer Relationship Management (CRM) / Sales Force Automation (SFA) solutions provider that Canadians turn to, and in the years that we’ve been operating as an On demand hosted CRM software / Web-based SFA Software provider here in Canada, we’ve seen not only our market share growing recently by leaps and bounds, but also the entire on demand hosted CRM software market in Canada is growing exponentially as well. We’re happy to be a big part of the fuel behind that CRM fire in the minds of the Canadian Small business.” Who are the companies using crm applications in Canada? It’s as diverse as the nation itself.

The new reported signings, which has brought on hundreds of new users and numerous key channel partner acquisitions within the country, has demonstrated that On demand Customer Relationship Management (CRM) in Canada is becoming a bigger and bigger focus of local Canadian Small business and Enterprises . These small businesses are now starting to find Salesboom, a local On demand hosted CRM software / Web-based SFA Software service provider, to turn to with an affordable price, starting at just $9.99 per user per month. (See http://www.salesboom.com/products/editions.html for more pricing information) This new influx of Canadian clients indicates that the Canadian Small business market is maturing and waking up to the easily accessible and affordable promise of on demand hosted CRM software, accessible any time from anywhere. Salesboom’s competition, such as Salesforce.com (NYSE: CRM), Siebel On demand and Salesnet, are virtually invisible in the Canadian On demand hosted CRM software / Web-based SFA Software marketplace.

The on demand hosted CRM software presence in Canada was thoroughly lacking until the inception of the Salesboom.com On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service offering. Now that the market within Canada is starting to catch up to that seen in the United States as well as globally, where Salesboom has found the majority of its success, Salesboom expects to stay at the head of the pack within the borders of its home country.

“With our main offices in Halifax Nova Scotia as well as another site in Toronto Ontario, we feel that Canada is a great place to do business in. We’re very excited with the recent influx of Canadian interest in the Salesboom On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) services , and are glad that more small businesses close to home have taken a heightened interest in the CRM service offering we provide. We’re happy that Canadians small businesses are now enjoying the same great value that Salesboom On Demand hosted CRM provides to many American, European and Asian customers.”

Being the premiere provider of on demand hosted CRM software and SFA services around the globe, Salesboom is poised to grow exponentially both in Canada and overseas. For more information on the Salesboom.com online web based CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) services, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com Additional information is also available via the Salesboom web site at http://www.salesboom.com, where a 30 day free trial of the Salesboom Professional Edition is also available.

Monday, January 17, 2005—Halifax, NS Canada—Halifax NS, Canada - (http://www.salesboom.com) - Salesboom.com, industry leading provider of on demand online web based CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) services today announced a comprehensive list of customers acquired from Salesforce.com (NYSE: CRM) due to the Salesboom On demand Web based Project Management feature. The On demand Web based Project Management offering (http://www.salesboom.com/products/tools-project.html), originally released in its Salesboom version 4.0 rollout, (see http://www.salesboom.com/newfeatures.html for more Salesboom version 4.0 details) has seen unprecedented media coverage due to the unique way that it integrates a comprehensive Web based Project Management software with Salesboom’s existing online web based CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) services.

“Long gone are the days of using Web based Project Management Software along side of your Customer Relationship Management (CRM) deployment,” Troy Muise, CEO and Co-Founder of Salesboom commented. “With our fully integrated Web based Project Management tools, our small business customers are finding that they’re throwing their old Web based Project Management software, such as Microsoft Project� in the garbage. We’re giving them the Return on Investment (ROI) that they need to thrive internally, and will help them grow through the utilization of the Salesboom.com Web based Project Management feature, as well as our traditional Customer Relationship Management (CRM) / Sales Force Automation (SFA) suite of services.”

Salesboom, the leading On demand hosted CRM software / Web-based SFA Software service provider in a growing list of Salesforce.com competitors (NYSE: CRM), has yet to have its prominent Web based Project Management feature matched. By providing the traditionally Enterprise Resource Management (ERP Software) feature included in its on demand Customer Relationship Management (CRM) / Sales Force Automation suite of services, Salesboom customers will enjoy a fully integrated back-end solution with their CRM deployment, increasing employee efficiency and collaboration company-wide. The Web based Project Management feature also integrates with Salesboom’s industry leading customizable reporting, analytics and business intelligence tool flawlessly, allowing executives and Project Managers to get a complete overview of ongoing projects in real time sales software, accessible from anywhere an internet connection is present. The Small business can now enjoy this integrated Web based Project Management functionality with a low-cost CRM solution, and scrap their old Web based Contact Management and Web based Project Management Software solutions. Salesboom continues to widen access to front-end Customer Relationship Management (CRM) / Sales Force Automation (SFA) and back-end Enterprise Resource Planning (ERP Software) solutions by introducing newer functionality frequently at an accessible price point.

“On demand Web based Project Management has revolutionized the way that the small business looks at CRM,” Commented Rami Hamodah, President and Co-Founder of Salesboom. “By integrating these key processes into a one-stop location, we can provide the Small business with all the functionality they need to fully automate their small business processes. We are a provider which eliminates the need for these SMB’s to utilize existing Small business Software solutions such as ACT!�, Maximizer� or Microsoft Project�. Our competition, such as Salesforce.com, leaves this functionality out of their offering and doesn’t give their customers a fully robust solution to utilize. Salesboom is committed to revolutionizing on demand hosted CRM software with every new release, and will continue to do so at an accessible price-point for any business size.”

Salesboom’s Web based Project Management tool allows Project Managers to easily store and view all of their project information. Before the project even begins users can enter all of the information pertaining to the project. The manager can create tasks that need to be completed and the resources that will be used, and then link the resources back to the tasks. This will provide an accurate estimate of the cost involved with each task as well as the entire project. Once the task and resource information is entered, a bar graph can be generated to represent the project timeline, showing the start and completion date for each task. Add expenditures to the project after buying supplies or making other purchases for the project. All of this data is stored in one place and is accessible from anywhere via the Internet. Once the project begins, regular updates to the data can be made as tasks are completed, resources are added and expenses are incurred. View the current progress and status of the project at any time with the click of a button.

For more information about the Salesboom.com On demand Web based Project Management feature, please visit the Salesboom web site at http://www.salesboom.com and sign up for the free, no obligation 30 day trial. Interested parties may also contact Salesboom directly at 1.877.CRM.SALE (1.877.276.7253) or via email at sales@salesboom.com