SARATOGA SYSTEMS WINS TOP 15 ENTERPRISE CRM SOFTWARE AWARD FROM ISM INC. FOR SIXTH YEAR
Tuesday, April 24th, 2007BETHESDA, Md., and CAMPBELL, Calif . (March 26, 2007) ľ Saratoga Systems today announced that its Saratoga CRM 6.5.3 was selected by ISM Inc., Customer Relationship Management ( CRM ) and Real-Time Enterprise strategic advisors, as a Top 15 CRM Enterprise Software Award for 2007. This is the sixth year that ISM has selected Saratoga Systems to receive its Top 15 Award list.
ôThe Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990 Ś when ISM began the Awards Ś to be the industry benchmark,ö said Barton Goldenberg, founder and president of ISM. ôThe Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.ö
Saratoga CRM 6.5.3 was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 s election criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features.
ôSaratoga Systems is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,ö said Goldenberg. ôSaratoga Systems is among the leaders of the CRM industry.ö
ôThis is the sixth year that our CRM platform has received recognition from ISM for superior performance,ö said Mark Elconin, CEO of Saratoga Systems. ôFor 20 years we have made it our mission to deliver the most versatile and powerful enterprise CRM solution on the market. We have already proven Saratoga CRM ’s value for financial services, manufacturing, health care energy, insurance services ľ any enterprise infrastructure where a company has to map customer relations to complex business processes. We are delighted that the ISM award acknowledges our market value.ö
The Top 15 selections are featured in ISM’s 14th edition of The Guide to CRM Automation and in a Top 15 CD available at ( www.ismguide.com ).